Data Analytics

Data Analytics

Data Analytics

Data Analytics

Data Analytics

Improve Zurich Payment Performance through Data Analysis


About Zurich

Zurich Insurance Group remains a powerhouse in the insurance sector, dedicated to offering comprehensive services to its diverse customer base worldwide. Their commitment to excellence ensures that they meet the needs of their clients both locally and on a global scale.

The Objective

Evaluate Zurich's overall current payment performance, understand the customer profile characteristics and payment behavior, and give specific recommendations that can improve the performance

The Result

To achieve the objective, Dicky used these methodologies, from data cleaning, EDA, data analysis, and insights recommendation.

Then, he analyze the data to get some insights and recommendation

Here are some recommendations for Zurich from Dicky's analysis:

For a detailed view of the analysis and recommendations, you can check the presentation here.

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